Our Services

Customer Service

Current domestic challenges have brought first class customer service needs back to the forefront of the call center industry. In recent years, many companies lost focus on providing quality customer care. At Oasis Marketing Solutions, we have always believed that customer service is a top priority for every organization.  Whether it is a simple answering service, customer service or more extensive tech support, Oasis can put the best possible process in place for your needs. 

We recognize and understand the efforts it takes to gain a customer — and keep them. This is our belief and our core competency for every customer service program. OMS aligns its attributes to mirror this philosophy while replicating your current corporate culture.

With a fully programmable IVR, flexible options on hours of operations, OMS is positioned to help you succeed with your inbound customer service needs.

Inbound Sales

Inbound is not just about customer service. With our vast sales experience, OMS will build an inbound sales campaign that will meet or exceed your ROI. We can work with you on full inbound sales programs or cross-sell and upsell opportunities.

Whether it is a simple add-on order or multiple offers on one call, we can help you build and execute a successful inbound sales campaign.

Political Calling

At Oasis Marketing Solutions, we collectively have over 25 years of political campaign experience at local, state and national levels.

We offer a wide variety of services to support political campaigns including: Voter ID, Live calls, GOTV patch calls, Persuasion calls, Advocacy calls, Donations & Fundraising, Tele-Town recruitment, and live calls interacting with IVR’s.

Political Surveys/Opinion Polls

Some of the most successful companies know the best way to improve and grow is by understanding what your customers and potential customers want. Research surveys provide critical insight into which direction you should take your product or service, why a customer made a buying decision (or didn’t) and how your company is perceived.

Oasis Marketing Solutions can assist you in not only collecting research data but also ensuring the data is accurate and meaningful. We will work with you to understand your target demographic and assist in crafting the survey for optimal results.

Our experience in conducting surveys ranges from a simple set of questions to in-depth interviews averaging nearly an hour. Our proprietary system and marketing research expertise will provide you with a survey or polling package that is custom designed for your needs.

Lead Generation

Whether you are a small business in need of a dedicated agent to find interested customers or a large corporation looking for lead generation for your inside sales team, Oasis Marketing Solutions can help.

Our proven sales experience and scalable operation allows us to create a custom lead generation program that’s right for your business. Our sales representatives are trained to reach decision makers and identify key prospects so you don’t waste time with unqualified leads.

In addition, our Appointment setting service allows us to offer you the option of a fully integrated lead package.

Appointment Setting

Don’t miss an opportunity! Oasis Marketing Solutions offers a wide variety of appointment setting verticals that fit into any company’s needs. Whether you need to manage appointments for an executive, sales staff or service organization, we offer an affordable solution.

With a multitude of experience in both Business-to-Business and Business-to-Consumer appointment setting, we can implement a winning process that will ensure your success and long term business growth.